• Jobs
  • >
  • Customer Service Assistant - F/M/D

Customer Service Assistant - F/M/D

  • Indefinite
  • Full time
  • 81249, GERMANY - Munich, Bayern, Germany

To strengthen our team and development on European market we are looking for a Customer Service Assistant in our office in Munich, Bavaria, Germany.

You will work full-time.

RESPONSIBILITIES

  • Process orders in our SAP system and follow them up
  • Monitor the order book (Pull In & Push Out)
  • Keep customers informed and alert them in advance of any change
  • Receive orders, process them and send them back to each customer on time
  • Prepare shipping documents (delivery notice and invoices)
  • Communicate with internal sales
  • Actor of logistics efficiencies (transport, warehousing)
  • Interface with our office in China
  • Able to analyse the non-performance with factual data
  • Coordination with the Customer Service teams, sales representatives and customers, in an international context

QUALIFICATIONS

  • International Business or Sales Administration degree preferred, and a successful experience in the commercial or Sales Administration field (4-5 years)
  • Fluent in German, and good level of English writing and speaking
  • Knowledge of MS-Office
  • Knowledge of SAP is a plus
  • International experience should be also appreciated
  • Good adaptation skills: you know how to be versatile in carrying out different missions
  • Highly customer-oriented and a friendly contact towards customers and colleagues

SALARY

  • Based on profile and experience: show us what you can do!

POSITION

  • Permanent contract, full time
  • Position open to disabled workers

LOCATION

  • Munich, Bavaria, GERMANY

All our positions are open to disabled workers

CAPE Group is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.

We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than 70 countries, +3000 customers trust the quality services we offer.

We are headquartered in Paris area, France, but we have 30 subsidiaries in Europe, Asia, North & South America staffed with 600 skilled employees.