To enhance our team, we are seeking an Inside Sales (F/M/D) to support our business operations. In this pivotal role, you will contribute significantly to our sales team's achievements and ensure high levels of customer satisfaction.
RESPONSIBILITIES
As part of a sales team, reporting to the Sales Manager, you will be responsible for the following tasks:
- Proceed requests for quotations and prepare sales offers autonomously, in compliance with established rules and in active communication with sales. Follow up offers tightly to build pipeline and close sales.
- Process orders in our SAP system and follow them up.
- Proceed customer orders fulfillment process on a daily basis to satisfy maximum customer’s demands.
- Achieve defined KPI with expected commercial performance.
- Coordinate between the various actors: customers, suppliers, forwarders, sales, other support teams in an international context.
- Build up excellent customer relationship with defined customers’ portfolio.
- Create and maintain favorable conditions for business development.
- Update CRM system for customer information and help for prospection.
- Occasional business trips to visit customers or other commercial related events.
- Accomplish department and organization goals by accepting ownership for accomplishing new and different requests.
- Explore opportunities to add value to job accomplishments.
QUALIFICATIONS
- A minimum of 3 years' experience in a technical field and/or distribution segment is required
- You are fluent in English (oral and written required), working in an international context
- Knowing the ERP SAP is a plus
- Your listening skills are great (towards customers, colleagues, you are empathetic
- You have excellent personal and sales skills
- You like all technical aspects
- You know how to work autonomously and as part of a small team
- You are able to deal with cross-functional and international relations, in a multicultural company
- You are reactive and know how to find relevant solutions
- You are also proactive, determined and persevering, with good interpersonal skills and team spirit
- You can handle several projects while managing priorities
- You like communication and customer relations
What ICAPE GROUP can offer:
- Challenging projects in dynamic collaborative team
- Great promotional opportunities. We encourage internal promotion, whenever possible
SALARY
- Based on profile and experience: show us what you can do!
POSITION
- Permanent contract, full time
- Position open to disabled workers
LOCATION
- Solingen , GERMANY
- Home office option available
ICAPE Group is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.
We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than +60 countries, +3650 customers trust the quality services we offer.
We are headquartered in Paris area, France, but we have 34 subsidiaries in Europe, Asia, North & South America staffed with +650 skilled employees.
