To strengthen our teams, we are looking for an Inside Sales Representative (F/M), to work at our office in Mexico City, Mexico.
You will be a key contributor to our sales team's success and customer satisfaction.
RESPONSIBILITIES
As part of a sales team, you will be responsible for the following tasks:
- Follow existing customers and increase our business with them.
- Prepare quotations and carry-out commercial negotiation with both clients and suppliers.
- Follow up on quotations with the customers.
- Understand PCB technical drawings (Gerber files).
- Register quotes, PO in our SAP system.
- Follow up KPI and ensure that we are reaching our sales forecast with active customers.
- Support the outside sales team during their business trips.
- Coordinate the communication between our customers and our different departments (Engineering, quality, customer service…).
- Conduct customer satisfaction surveys and assist in analyzing and improving customer satisfaction.
- Manage stocking programs, Call-off, VMI, CMI…
- Report frequently to the management about the sales results, target achievements and business opportunities.
QUALIFICATIONS
- Engineering and/or business education
- Experienced individual would be preferred but younger individuals with sales experience can apply
- You are fluent in English (oral and written required)
- Good knowledge of SAP system
- Your listening skills are great (towards customers, colleagues), you are empathetic
- You like communication and customer relations
- You are able to deal with cross-functional and international relations, in a multicultural company
- You are reactive and know how to find relevant solutions
- You are also proactive, determined and persevering, with good interpersonal skills and team spirit
What ICAPE GROUP can offer:
- Challenging projects in dynamic collaborative team.
- Great promotional opportunities. We encourage internal promotion, whenever possible; international mobility.
SALARY
- Based on profile and experience: show us what you can do!
- Basic salary and commissions
POSITION
- Permanent contract, full time
- Position open to disabled workers
LOCATION
ICAPE Group is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.
We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than +60 countries, +3650 customers trust the quality services we offer.
We are headquartered in Paris area, France, but we have 34 subsidiaries in Europe, Asia, North & South America staffed with 650 skilled employees.
