IT System Support Technician - F/M/D

To strengthen our team and development we are looking for an IT System Support Technician (M/F) who will be located in Munich, Bavaria, GERMANY.

The position can also be located in our office in Rheinfelden-Herten, Baden-Württemberg, GERMANY.

You will join a dynamic team of 5 multicultural, multisite people working independently and you will report to the Group IT Manager.

Scope: To date, +600 users / workstations, more than 40 servers managed centrally for 10 sites in Europe / America / Asia.

RESPONSIBILITIES

• Assist and troubleshoot computer users (fixed PCs, laptops, Windows environment, Office 365 messaging, smartphone...)
• Ensure the installation, configuration, and deployment of computer equipments
• Manage Active Directory, SAP and Office 365 accounts and access rights
• Manage the Dynamics CRM (user training and improvement of the CRM)
• Creation and follow-up of procedures
• Manage equipment and maintenance of the inventory
• Manage AD, Exchange, ERP, Backup, etc.
• Implement, administrate and change management of internal communication solutions (email, instant messaging, fixed and mobile telephony)
  

QUALIFICATIONS

With a Bachelor or any other degree in computer science, you consider yourself as a true solver.

You are proactive and constantly looking for innovative solutions.

You are a passionate about IT, you have initiative and common sense and you like teamwork.

You have a minimum of 3 years experience in the field of IT infrastructure, combined with a very good level of technical English.

Availability, being able to work under pressure and a sense of priority management are also essential.

You speak German fluently, you also speak English. Speaking French will be a plus.

In order to carry out your missions, you master these different concepts and technologies:

• Microsoft environment (Windows 10)
• Windows Server 2008 / 2012 / 2016
• Outlook, Office 365, Lync messaging
• Linux/Ubuntu/Debian
• Incident / problem / change management software
• IT and telecom security rules
• VMware
• SAP: ERP software
• Dynamics : CRM software
• XIVO: Telephony server
• Sophos : Security system
  

SALARY

• Based on profile and experience: show us what you can do!
• Or based on the Business France grid in case of a V.I.E Contract
  

POSITION

• Permanent contract, full time OR V.I.E contract possible
• Position open to disabled workers
  

LOCATION

• Munich, Bavaria, GERMANY

or

• Rheinfelden-Herten, Baden-Württemberg, GERMANY

ICAPE Group is offering you an amazing opportunity to join a well-established and growing international company with knowledge in both services and technology.

We are the European leader for Printed Circuits Boards and custom-made electro-mechanical parts. In more than 70 countries, +3000 customers trust the quality services we offer.

We are headquartered in Paris area, France, but we have 30 subsidiaries in Europe, Asia, North & South America staffed with 600 skilled employees.